Frequently Asked Questions

Everything you need to know about your Black Sheep gear and orders.

How long does shipping take for my sports gear?

Standard domestic shipping typically takes 3-5 business days. Express shipping options are available at checkout for those who need their equipment faster.

What is your return policy for worn athletic apparel?

For hygiene reasons, we only accept returns on items that are unworn, unwashed, and still have the original tags attached within 30 days of purchase.

Do you offer a warranty on high-performance equipment?

Yes, all Black Sheep hardware and equipment come with a 1-year limited warranty against manufacturing defects to ensure you stay in the game.

How do I know which size to order?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our charts, as athletic fits can vary between collections.

Can I modify or cancel my order after it's placed?

We process orders quickly to get your gear to you. You can modify or cancel an order within 60 minutes of placement by contacting our support team.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.